21 Job Duties for a Sioux Falls Medical Assistant

Special Orthopedics recently held their official ribbon cutting to celebrate the opening of their new clinic.  This event was attended by our Globe University Sioux Falls Medical Program Chair, Amy Zobel and faculty member Jo Penning along with many members of the Sioux Falls Chamber and community. 

Special Orthopedics specialize in hand and upper extremity conditions, but they also practice general orthopedics. Their clinic is geared to caring about their patients, not just their current problem but the patient as a whole, much like Globe University’s “We Care” motto.  

Dr. Lee Burton was trained at the Mayo clinic and is board certified.  He has teamed up with Rich Zieske, PA-C for the clinic.  Rich has been a program advisory committee member for the medical assistant program for three years.  He is a valuable asset to our program and we wish him much luck and success in his new endeavor. 

Medical assistants are a vital part of independent clinics such as this one.  Medical assistants are designed for the “do a little bit of everything” role.  In this specific clinic the medical assistant is able to do reception, clinical, X-rays, and assist in the billing process.

21 Job Duties for a Medical Assistant:
1.  Interview patients to obtain medical information and measure their vital signs, weight, and height.
2.  Show patients to examination rooms and prepare them for the physician.
3.  Record patients’ medical history, vital statistics and information such as test results in medical records.
4.  Prepare and administer medications as directed by a physician.
5.  Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
6.  Explain treatment procedures, medications, diets and physicians’ instructions to patients.
7. Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
8. Authorize drug refills and provide prescription information to pharmacies.
9. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
10. Clean and sterilize instruments and dispose of contaminated supplies.
11. Schedule appointments for patients.
12. Change dressings on wounds.
13. Greet and log in patients arriving at the office or clinic.
14. Contact medical facilities or departments to schedule patients for tests and/or admission.
15. Perform general office duties such as answering telephones, taking dictation and completing insurance forms.
16. Inventory and order medical, lab, and office supplies and equipment.
17. Perform routine laboratory tests and sample analyses.
18. Set up medical laboratory equipment.
19. Keep financial records and perform other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.
20. Operate X-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
21. Give physiotherapy treatments, such as diathermy, galvanics, and hydrotherapy.

As a graduate of Globe University’s Sioux Falls medical assistant degree program, students are ready for a satisfying and exciting career as a vital member of today’s health care delivery team. 

Tara Carlson, a recent grad, commented, “What I liked about Globe was the small class sizes which allowed us more time to develop all the hands-on skills.  I also like the fun atmosphere and the willingness of everyone to help.” 

Tara goes on to state the value of her externship: “Through the time I spent at Globe I feel I gained a lot of necessary information that I will use in my career.  My externship really opened my eyes to what the medical field would be like outside of the classroom and gave me an idea of what to expect with different situations.” 

It’s clinics like Special Orthopedics that gives our students opportunities to apply the knowledge gained in the classroom to the a comprehensive clinic setting.

~ Submitted by Amy Zobel, Medical Assistant Program Chair